Project Details

  • Summary

    Focus FM’s Technical Services team provided regular dedicated onsite support to the clients Facilities Management Team during the Covid Pandemic to assist in all of the decision making processes and application of changes to the buildings operation to ensure that availability of facilities to the occupiers was reliable, safe and compliant.

  • Achievements

    Enabled the Facilities Management team to benefit from having a dedicated engineering management resource based regularly on site. Furthermore, during this time, the Technical Services Manager was able to generate an accurate budget for the following service charge period as well as be on hand to advise the onsite outsourced engineering team on all issues concerning the maintenance and operation of the properties Building Services Engineering plant, equipment and systems.

At the beginning of the 2020 Covid pandemic and necessary lockdowns in the UK, the Facilities and Building Management team had to react quickly to the ever changing guidelines and operating criteria that dictated how this commercial property could remain firstly fully compliant and then open and fully functional to its occupants if and when they required. 

The Technical Services Manager was tasked with working through re-occupancy checklists, instructing changes to plant and equipment operating strategy to assist in enabling a Covid safe building.

Being visible to all occupiers and landlord staff to assist with their day to day queries and concerns they may have had during their time in the property.


Providing management assistance in all engineering maintenance and reactive tasks and activities that occurred or were planned for during the period of the global pandemic.

Among other tasks, one of the most pressing was considering new and changing workplace technology to accommodate the changing expectations of occupier’s and their employee’s. From these considerations recommendations were made and budgets secured to undertake work to enhance the properties ability to provide a safe environment whilst reporting accurately enabling the occupier experience to be assured.


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